Privacy Policy

1. General Provisions

This Privacy Policy (hereinafter — "Policy") governs the collection, use, storage, and protection of personal data of users of the website chayka-gl.com (hereinafter — "Website"), owned by Chayka Group Logistic (hereinafter — "Company", "we", "us").

By using the Website, you agree to the terms of this Policy. If you disagree with any provision, please refrain from using the Website.

2. Data We Collect

When interacting with our Website, we may collect the following data:

Personal data you voluntarily provide:

• •First and last name
• •Email address
• •Phone number
• •Company name
• •Message text

Technical data collected automatically:

• •IP address
• •Browser type and operating system
• •Time and date of visit
• •Pages you view

3. Purpose of Data Processing

We use your personal data to:

• •Respond to your requests and inquiries
• •Calculate indicative freight rates
• •Provide commercial offers
• •Fulfill contractual obligations
• •Send important service notifications
• •Improve the quality of our services

4. Legal Basis for Processing

We process your personal data based on:

• •Your consent (when submitting a form)
• •Performance of a contract or pre-contractual steps
• •Legitimate interests of the Company

5. Data Sharing with Third Parties

We do not sell your personal data to third parties. We may only share data with:

• •Trusted partners for service delivery (subject to a confidentiality agreement)
• •As required by applicable law

6. Data Retention

Your personal data is retained for the period necessary to achieve the purposes set out in this Policy, or until your consent is withdrawn. Technical data is retained for no more than 12 months.

7. Your Rights

Under applicable privacy law, you have the right to:

• •Access — obtain information about how we process your data
• •Rectification — request correction of inaccurate data
• •Erasure — request deletion of your personal data
• •Objection — object to the processing of your data
• •Portability — receive your data in a structured format

To exercise your rights, send a request to: chartering@chayka-gl.com

8. Cookies

The Website may use cookies to save settings (e.g., selected language). We do not use cookies for tracking or advertising purposes.

9. Data Security

We apply technical and organizational measures to protect your personal data against unauthorized access, disclosure, or destruction.

10. Changes to the Policy

We reserve the right to amend this Policy. The current version is always available on this page. Continued use of the Website after changes are made constitutes your agreement to the updated Policy.

11. Contact Information

For privacy-related inquiries, please contact:

Chayka Group Logistic

Ukraine, Odesa

Email: chartering@chayka-gl.com

Phone: +380 67 214 73 33